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• Create and submit eligibility inquiry files monthly.• Review, research and update client accounts for any eligibility inquiries that returns failed responses from payers.• Create holds on clients that are ineligible for insurance coverage.• Follow up on clients that are placed on hold for ineligibility.• Create status reports regarding failed eligibility inquires for intake and billing teams• Follow up on clients deemed ineligible from Intake department, follow up with Case Managers and additional payer portal checks on the client's status.• Review quality assurance of all referrals and/or updated clients from assigned state or local agencies/payers.• Communicate/maintain relationships with assigned state and/or local agencies to secure correct eligibility information.• Performing other duties as assigned by the Financial Clearance Manager on an ad-hoc basis.
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• Delivers call center training to ensure successful attainment of department goals and objectives.• Monitors individual and team dynamics and to identify opportunities for ongoing training.• Trains Customer Care team on work procedures, work schedules, and process improvement initiatives.• Assists in the development of training solutions in a variety of models, including, but not limited to, classroom-style lectures, videos, e-learning, focus groups, desk aids, etc.• Conduct training programs for new hires, along with refresher training for current employees to ensure skills are kept up-to-date• Maintains training course content, manuals, and other training materials.• Creates, implements, and monitors annual training plan.• Provides recommendations for improvements to existing processes to senior management.• Documents and maintains department standard operating procedures.• Other projects / duties as assigned
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First Shift 5:45a-2:30p Hourly: $11.00 starting with possibility of Merit Increases throughout the year. Bonus Incentive Program potentially up $1.00 per hour additional. Job Description:- The ideal candidate for a Fulfillment Associate role is bright, motivated, and possesses a strong work ethic. Other important traits include attention to detail, are able to meet deadlines, demonstrates initiative, and has a commitment to customer service- Fulfillment Associates pick, scan, and pack a portion of each customer’s order as it passes in front of them in a fast paced, refrigerated environment. - Associates are expected to keep the pace of the fulfillment line and adhere to strict safety, quality, and production standards. - Responsibilities also include moving product from one location to another, following food sanitation and safety guidelines, assisting with general housekeeping, and other duties as assigned. - No previous picking or packing experience required. - This position requires the physical stamina to consistently perform medium to heavy work activities including reaching, walking, standing, pulling, pushing, lifting (exerting up to 100 pounds of force occasionally to move objects & lifting in excess of 30 pounds), grasping, and repetitive motion activities.- Work is done inside a large warehouse area that is free from outside weather conditions but maintains a temperature between 34-40 degrees. - Employees must dress appropriately with a coat & hat. Gloves are provided. - Shift starts at 5:45am, Monday – Friday, and may include mandatory overtime based on production needs.
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Summary As a Talent Acquisition Specialist, you'll provide recruiting and hiring support to a variety of business units across our corporate entity. In addition to recruiting and sourcing, you'll work on variety of other HR duties and projects. Collaborates with marketing, PR, and HR functions to establish employment branding practices and corporate hiring initiatives. This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities:- Full-cycle recruiting of positions across the organization (creating the job posting, sourcing, reviewing applications, completing phone screens, scheduling interviews, etc.). - Researching and identifying sourcing strategies through job posting sites, social media, networking, job fairs, etc. to attract top talent to the candidate pool.- Communicating frequently with hiring managers regarding immediate and future workforce needs, and collaborating to create a recruiting plan.- Creating proposals and recommendations regarding process improvements for recruiting, advertising, onboarding, and employer branding.- Become an expert in our Applicant Tracking System and work toward training hiring managers and HR Business Partners on the system.- Maintains recruiting metrics such as time to fill, open job, sourcing reports, etc. - Assists with the onboarding process to create a positive candidate to employee experience.- Establishes networks and maintains partnerships with third party organizations such as local chamber organizations, recruitment agencies and other sources of potential candidates.- Ensures compliance with company and governmental regulations such as EEO and DOL as well as any contractual compliance obligations.- Perform as an HR Generalist to cover for other HR Team members when they are absent and out of the office.- Performs all other duties and responsibilities as request or required.
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- Handle inbound calls from and outbound calls to our clients placing their meal order- Address questions, and provide exceptional customer service- Input order information into the appropriate client order screen- Document all conversations with client into client information database- Ensure all assigned clients are contacted and have an order on file- Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients- Work quickly and efficiently without making the client feel rushed.- Other projects/duties as assigned
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Reception/Gatekeeper: o Maintain positive and professional staff, vendor, and visitor relationships. o Serves as first line of defense on office security. o Welcome visitors, answer/direct calls, and handle deliveries. o Make appointments for staff to meet with HR or other management personnel. • General Administrative Support: o Support Plant Manager and other management personnel with a wide variety administrative tasks including reports, correspondence, special projects, and making meeting arrangements. Requires using Microsoft Office products (Work Excel, Powerpoint) and various business systems and applications. o Manage communication of information in and out of the office. o Maintain and order supplies, complete some basic accounting tasks, maintain productions files, and oversee records management.o Ensure front office, break room, and conferences rooms are kept clean and organized. • Human Resources Assistance: o Provide recruitment and selection support including using Icims applicant tracking system, assisting walk-ins with application process, conducting phone screens and setting up interviews and onboarding. Help coordinate temp hiring and conduct tours. o Assist with performing HRIS transactions (using Kronos) including new hire entry, time card coding, personnel actions forms, termination processing, and more. o Maintain HR forms and confidential files. o Maintain various trackers (e.g., attendance, leave administration, etc.), training records, etc. o Help with Spanish translation – help applicants, translate forms/memos, etc.• Other duties as assigned.
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- Maintain health plan reports and scorecards on monthly and quarterly basis in addition to developing new reports and KPI’s- Monitor the accuracy and quality of deliverables and continually work to improve the reports when necessary - Provides analysis of data to identify trends and strategic opportunities- Automates existing reporting through existing or new software tools/reporting packages- Monitors the accuracy and quality of reporting deliverables and looks to drive continuous improvement- Support the Sales, Marketing and Analytics team in ad hoc data analysis- Other projects / duties as assigned
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Responsibilites include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions- Maintain daily audit records- Monitor compliance to sanitation & GMP requirements for all team members- Perform cooler audits to insure that all items are packed as required by the order and specification.- Perform gel pack audits as they are being made assure that target weights are met and they have proper seals- Responsible for general cleaning tasks as needed and assigned by the Quality & Food Safety Manager.- Monitor and document room temperatures throughout the facility as assigned by managementThe above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. JOB SKILLS & BEHAVIOR- Must have good communication skills- English must be the primary language (must be able to read, write and speak English) - Bilingual- proficiency in Spanish is a plus- Basic computer skills are required- Basic math & measurement skills are required- Must be organized and detail oriented- Must possess problem solving skills- Must be able to multi task and prioritize to meet deadlines- Must be able to learn and adapt to an ever changing work environment- Must be safety conscious
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Strategic Procurement:- Manages a team of Strategic Sourcing Managers with responsibilities for alternative sourcing strategies using an enterprise Total Cost Model approach.- Develop and maintain a Strategic Sourcing strategy by working with R&D to develop and maintain the company’s Product Roadmap.- Build relationships with a broad base of Suppliers to support the company Roadmap and ensure customer’s needs are met with industry leading meal variety and nutritionals.- Manages the Supplier contract negotiations strategy and ensure all key internal stakeholders are part of the contracting process.- Responsible for continuous cost management, striking an optimized balance between cost of quality and the item’s unit price.- Drives implementation of SMI (Supplier Managed Inventory) Plans with key Suppliers for critical food, packaging, and supply items. Tactical Procurement & Planning:- Manage a Team of Buyer / Planners executing the conversion of the Master Schedule into timely procurement of food, packaging, and supply items required to support operations.- Define and implement KPIs to ensure optimized performance at the tactical level.- Must develop tools to daily monitor and manage OTD (On Time Delivery) to ensure risk of shortages is minimized and shortages that do occur and quickly addressed.Responsible for overall inventory levels, ensuring company strikes an optimized balance between use of capital and risk of shortages
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Duties and Responsibilities:- Handle inbound calls from and outbound calls to our clients placing their meal order- Address questions, and provide exceptional customer service- Input order information into the appropriate client order screen- Document all conversations with client into client information database- Ensure all assigned clients are contacted and have an order on file- Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients- Work quickly and efficiently without making the client feel rushed.- Other projects/duties as assigned
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions• With Manager, lead 3rd shift sanitation/cleaning crew, ensuring facility is cleaned to meet FDA and USDA standards of operation. • Train, monitor, coach, and assist in evaluating employee performance and resolve issues. • Perform daily pre/post-operation inspections and initiates plant startup/shut-down procedures. • Maintain SSOP daily records and reviews previous day’s records.• Maintain Master Sanitation Schedule and all associated records.• Monitor sanitation procedure compliance by all employees. • Use all required safety equipment and consistently follows all food-related sanitation and operating safety guidelines. • Take initiative to assign general cleaning tasks in the work areas.• Assist with daily USDA/FSIS pre-operational inspections of the facility and processing/packaging equipment. • Makes sure daily schedule is completed and related HACCP or other paperwork reviewed/maintained.• Help train and monitor employee compliance with GMPs and SSOPs.• Uses required safety equipment and consistently follows all food-related sanitation and operating guidelines.• Ensure appropriate cleaning and sanitizing chemicals are properly utilized.• May assist with conducting daily USDA/FSIS pre-operational inspection of the facility and processing/packaging equipment. • Coordinates as needed with 3rd shift Blast Chill and Maintenance personnel. • Other projects or duties as assigned.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed.- Team super-user/trouble-shoot claims pass rate; CRM views and maintenance of CRM for team members; electronic claims/remits/eligibility set-up in partnership with IT team.- Responsible for confirming accurate system generation of weekly/monthly billing records; responsible for ensuring billing records are generated timely.- Responsible for Onboard/Set-up new payment agencies in system timely; assist onboarding team to new requirements that agency would have regarding billing.- Set-up and maintenance of administration of users in secure provider web-portals.- Assist with onboarding/training of new team members.- Work cross-functionally to support client services, customer care, sales, and revenue cycle initiatives.- Responsible for pulling client and claim information for research projects that drive key company initiatives.- Acts as back-up, and sometimes lead, to generating weekly and monthly utilization reports for specific agencies.- Assist with billing, other projects / duties as assigned.
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ESSENTIAL DUTIES AND RESPONSIBILITIESinclude but are not limited to the following duties. Other duties may be assigned as needed. The Information Security Officer (ISO) is responsible for the development and delivery of a comprehensive information security and privacy program for Mom’s Meals. The Officer coordinates the development of Mom’s Meals information security polices, processes, standards and procedures and works with key IT managers, Corporate Compliance, data custodians and governance groups in the development of such policies. The ISO is responsible for managing risks related to information security, business continuity planning, crisis management, privacy, and compliance.Responsibilities include the following:- Ensure all staff members are trained on Mom’s Meals and governmental security requirements and promote cyber security awareness programs across the organization.- Ensure that Mom’s Meals policies support compliance with external regulatory requirements.- Manage the dissemination of policies, standards and procedures to the Mom’s Meals community.- Work with the COO/CFO, IT Director, and HIPAA-privacy Officers on compliance issues as necessary. Prepare and submit required reports to external agencies.- Report any security breaches to all internal and external regulatory agencies and respond to third party inquiries.- Develop and implement an ongoing risk assessment program targeting information security and privacy matters; recommended methods for vulnerability detection and remediation, and conduct vulnerability testing. Including conduct and implementing required security measures to meet the ARRA meaningful use standard for the institution.- Develop plans to safeguard computer files and confidential information against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.- Monitor current reports of computer viruses to determine when to update virus protection systems.- Modify computer security files to incorporate new software, correct errors, or change individual access status.- Coordinate implementation of information security solutions and controls with both internal and external resources.- Protects system by defining access privileges, control structures, and resources. Determines security violations and inefficiencies by conducting periodic audits.- Upgrades system by implementing and maintaining security controls.- Enforce Mom’s Meals security guidelines and partake in implementation of business continuity and disaster recovery environment of all IT systems/applications.- Report information security performance against established security metrics, prepare management reports recapping and trending various categories of security issues and highlighting remediation activities.- Produce quarterly and year-to-date reports identifying threats and risks.- Develop remediation plans and facilitate implementation to reduce future risk of security breaches, data loss and operational disruption.
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LOS DEBERES Y RESPONSABILIDADES ESENCIALES incluyen, pero no se limitan a los siguientes deberes. Otros deberes pueden ser asignados según sean necesario. Se pueden hacer ajustes razonables para permitir a individuos con discapacidades realizar las funciones esenciales.- Entender los requisitos del platillo y asegurar que usa el cucharon y otros materiales necesarios para el platillo.- Realizar trabajos de alto volumen de pie en la línea automática poniendo comida en un platillo con cucharon, por pieza o por peso con mínimo desperdicio.- Seguir las instrucciones relativas a los cucharones (rellenas, aniveladas, etc.) para asegurar que los ajustes de la cantidad del platillo estén dentro del peso indicado.- Marcar el ritmo de la velocidad de la línea cuando le toque estar el frente de la línea- Inspeccionar visualmente los alimentos para detectar posibles defectos de calidad e informar al supervisor, al líder o al Control de Calidad.- Evitar tocar o mover las maquinas embutidora, y las maquinas V-Mags cuando esté en la línea, pero puede ayudar a removerlos de la línea.- Ayudar a controlar la contaminación cruzada de los alérgenos mediante la limpieza y desinfección de la máquina completamente cuando se cambia a una nueva comida, además de tener cuidado de no tener contacto con una línea diferente sin cambiar la bata, guantes, etc.- Puede ayudar a entrenar a nuevos empleados en el platillo.- Hacer rotación de posiciones en el platillo periódicamente durante todo el turno para reducir lesiones repetitivas.- También puede ayudar en el empaque, como corredor, hacer saneamiento u otros deberes como según sean asignados.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed.o Sweep and mop all uncarpeted floors.o Remove trash from all garbage cans; clean/sanitize inside and outside of garbage cans.o Clean/Sanitize all tables, racks, carts, walls, doors, and windows.• Regularly re-stock supplies as needed• Use all required safety equipment and consistently follow all food-related sanitation and operating safety guidelines.• Take the initiative to see and assist with general cleaning tasks in the work area, remove clutter and garbage from area as needed.• Perform other duties as assigned by Fulfillment Manager.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Serve as hands-on Supervisor, overseeing and ensuring Quality & Food Safety Programs/Rules are met (e.g., HACCP - Meat, Poultry, Seafood, Vegetables, Labeling, GMP, Internal Auditing, etc.), as well as, implementation, staff training & documentation, and follow-up. - Work with USDA/FSIS Consumer Safety Inspectors, FDA and State Regulatory Inspectors; Assist in the obtaining environmental and product testing samples as needed.- Assist with internal audit program for quality and food safety plans.- Conduct daily sensory evaluation of foods being produced and packaged- Use all required safety equipment and consistently follow all food-related sanitation and operating safety guidelines; ensures that food production staff does the same.- Supervise Quality Assurance Technicians (4-5); perform supervisor duties including attendance verification.- Conduct quality inspections and take the initiative to see and assign general cleaning tasks in work areas.- Provide communication between Quality Assurance Team and the Management Team.- Provide consultation and collaborate with other managers on Quality related issues. - Confers with USDA or other regulators.- Perform any and all Quality Assurance Tech responsibilities.- Performs other duties as assigned by the Quality Assurance Manager.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions- Review meal packing instructions and work with Machine Operators to set up lines and have product ready to plate at beginning of the shift.- Interact with RTE personnel to retrieve items needed. Review comps & sub-comps and look of the food to ensure proper items have been pulled as many items look alike. - Monitor usage and ensure line always has food ready to plate so that production does not come to a standstill. - Keep unifillers and v-meg machines filled but to in a way to minimize splattering. Requires some overhead work and use of step ladders.- Follow GMP’s and food safety rules including maneuvering through assembly lines in a way that does not cause cross-contamination.- Ensure open food is covered when line is on break or at lunch. - During clean down and change over process ensure all food is covered, returned to RTE, and RTE personnel told what is in each tote. - Ensure trays, totes, etc. are empty and deliver to the dish room. - Will help with other tasks (e.g., plating, catching, palletizing, etc.) as needed.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsInventory/Warehouse Supervisor will actively lead key aspects of our inventory integrity initiatives. This position is a hands-on position and it’s estimated that approximately 75% of a typical day will be spent in warehouse within a cold environmentQUALIFICATIONS & REQUIREMENTS• Monitor 100% of inbound/outbound product to ensure inventory integrity and all required information is accurately captured prior to further movement throughout the supply chain. • Identify root causes of data integrity gaps and work cross-functionally to implement correct action processes to include coordinating with Finance, Purchasing, Production, and Fulfillment departments regarding inventory, transfer, and replenishment needs• Analyze facility inventory on a regular basis and ensure all critical information is loaded within the system and provide corrective action/resolution on and identified gaps.• Systematically analyze every inventoried item and identify alternative pallet configurations, trends in inbound/outbound distribution to increase network efficiency. • Conducts weekly and monthly counts for all products in the facility. Updates/confirms inventory program based on actual cycle count numbers.• Ensures FEFO/FIFO processes are being followed.• Conducts performance appraisals and provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.• Supports all safety efforts
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following duties. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Understand meal requirements and ensure have proper scoops & other materials needed to begin plating meal. • Perform high volume work standing at assembly line plating food into trays by scoop, piece, or weight with minimal splatter. • Follow instructions regarding scoops (rounds, level, etc.) to ensure amount plated fits within weight guidelines. • When working at front of the line responsible for setting pace and keeping straight product flow moving along conveyors. • Visually inspect food for any potential quality defects and inform Supervisor, Lead, or QA. • Avoid bumping or moving unifillers and vemags when on the line but may help with removing them from the line. • Help control cross-contamination of allergens by cleaning and sanitize machine completely when changing to a new meal, plus by being careful not to have contact with a different line without changing frock, gloves, etc. • May help train new employees on plating.• Rotate plating position periodically throughout the shift to reduce repetitive injury. • May also help at the back of the line, assist with running, doing sanitation, or other duties as assigned
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The ideal candidate for a Fulfillment Associate role is bright, motivated, and possesses a strong work ethic. Other important traits include attention to detail, are able to meet deadlines, demonstrates initiative, and has a commitment to customer service.Fulfillment Associates pick, scan, and pack a portion of each customer’s order as it passes in front of them in a fast paced, refrigerated environment. They are expected to keep the pace of the fulfillment line and adhere to strict safety, quality, and production standards. Responsibilities also include moving product from one location to another, following food sanitation and safety guidelines, assisting with general housekeeping, and other duties as assigned. No previous picking or packing experience required. This position requires the physical stamina to consistently perform medium to heavy work activities including reaching, walking, standing, pulling, pushing, lifting (exerting up to 100 pounds of force occasionally to move objects & lifting in excess of 30 pounds), grasping, and repetitive motion activities.Shift Hours: 6:00 AM - 2:30PM